What information do we collect?
When you interact with us, we may collect your name, address, email address(es), and telephone number(s).
How do we collect information?
We may collect information about you whenever you interact with us. For example, when you contact us regarding our activities, register as a supporter, send or receive information, or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.
Customer data is only shared under specific, secure, and lawful circumstances. Examples include:
- With delivery/logistics partners
- Why? To fulfill and deliver purchased furniture or services.
- What info? Name, address, phone number.
- With payment processors or financial institutions
- Why? To securely process online or in-store payments.
- What info? Transaction details, not full card info.
- With marketing/email platforms (e.g., Mailchimp)
- Why? To send newsletters or promotions (only with consent).
- What info? Name, email address.
- With legal/regulatory authorities
- Why? If required by law, court order, or to protect our legal rights.
- What info? As legally necessary.
Confidentiality
We will not be responsible for the privacy of data collected by websites not owned or managed by MZ Furniture LLC, including those linked through our website.
Making a complaint
f you are not satisfied with the response, please contact us at info@mzfurniture.ae or mz@mzfurniture.ae with the details explaining your concerns. We will review your complaint and investigate whether the right procedures have been followed and respond to you as appropriate. We aim to complete this investigation as soon as possible after receiving your complaint. If you are still unsatisfied with the response, you may contact us again.